Consulting Services
Architecture
Xynapse's solution architects are responsible for providing an progressive elaborate framework to most effectively achieve our customers' current and future business needs. Our framework is designed to ensure seamless integration of information and technologies and align with our customers' business strategy, meeting the immediate needs yet taking into account for maturity, scalability and future expansion. Our solution architects are capable to blueprint for how future technology and integration work will take place in identity, security and resource management. Xynapse's architecture is primarily focus on business requirements, processes, return-of-investment, objective and results-driven. Our skilled set of architects have worked with a significant number of large enterprises cross domain (exp. FSI, Telco, manufacturing, airline, government, education, conglomerate and etc) throughout Pan Asia region.
Consultancy
Xynapse has many qualified consultants in the areas of identity, security, access, administration and resource management. Our consultants are well recognized in the industry as maintaining the in-depth identity-security specialty skill set in this region. Xynapse partnership with major vendors has allow us to explore, train and develop subject matter experts across multiple technologies making us the most trustworthy consultancy in the identity security advisory space. Xynapse is committed to our customers by continuous certification of our personnel to meet industrial standard.
Project Management
In Xynapse, we aim to achieve all the project goals and objectives while respecting the preconceived constraints. We provide skilled team of technical delivery leads and project managers to oversee the whole operations of each project. We constantly maintain clear communications through every step of the project's deliveries, monitoring and control of each project milestones carefully, meeting business requirement with change management, risk & quality control and proper hand-over by empowering the selected administrators to manage our solution once deployed. Besides certifying our Project Managers with Project Management Professional (PMP) certification, Xynapse has developed its own project life-cycle management that incorporates best practices from its many years of experiences in identity security space.
Professional Services
Project Implementation
Xynapse highly skilled team of implementers take into consideration of all project requirements and business objective when tailoring our solutions to meet our customers' needs. Our implementers build and deploy the solutions with carefully planned project management standard which include all major knowledge areas and practice to carry out a successful project. Our team of implementers have been trained to maintain professionalism with total emphasis on customer satisfaction.
Post Implementation Consulting Support
Xynapse's project implementers extend their services far beyond implementation by providing project warranty and post implementation consulting support services tailored to our customers' individual needs. Xynapse can provide dedicated support personnel to ensure continuity of services, knowledge transfer and hand-holding with customers' administrators. This proactive approach can range from scheduled onsite preventive support maintenance to remote troubleshooting.
Managed Services
Xynapse offer a broad range of professional services that strategically improve efficiency and effectiveness of our customers' solution. Xynapse support both the in-source and out-source model of managed services; being onsite or offsite, giving customers a peace of mind by engaging our services from deployment to daily operation.
24/7 Help Center
Xynapse understand and value our customers' uninterrupted services requirements by offering a 24 hours a day, 7 days a week Help Center.
